Privacy Policy

How 51发卡网 collects, uses and protects your personal information.

Privacy Policy

Last updated: May 2025

1. Introduction

51发卡网 ("we", "us" or "our") is committed to protecting the privacy of everyone who visits our website or makes a purchase through our Platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and your rights in relation to it. By using the Platform, you consent to the practices described in this Policy.

2. What personal data we collect

We collect the following categories of personal data:

  • Contact information: Email address (required for code delivery and order receipts), and optionally a phone number or messaging account handle if you contact our support team.
  • Order information: Product purchased, quantity, transaction amount, order number, payment status and timestamp.
  • Payment metadata: We receive confirmation data from our payment service providers (e.g., transaction ID, masked card number last four digits, payment method type). We do not store full card numbers, CVV codes or bank account credentials.
  • Technical data: IP address, browser type and version, device type, operating system, referring URL and pages visited on the Platform, collected automatically via server logs.
  • Account data (registered users only): Username, hashed password, registration date, account preferences and transaction history.

3. How we use your personal data

We use the data we collect for the following purposes:

  • Processing and fulfilling your orders, including delivering codes to your email address.
  • Sending order confirmations, receipts and support communications.
  • Fraud prevention, risk assessment and platform security.
  • Responding to customer service requests, complaints and refund applications.
  • Complying with legal obligations, including tax reporting and anti-money-laundering requirements.
  • Analysing aggregated, anonymised usage data to improve Platform performance and product catalogue.

We do not use your personal data for automated profiling that produces significant legal effects, and we do not sell your personal data to third parties for their own marketing purposes.

4. Cookies and tracking

The Platform uses cookies and similar technologies to maintain session state (e.g., keeping you logged in), remember your language preference and collect anonymous analytics data. You can control cookie behaviour through your browser settings. Disabling all cookies may affect certain Platform functionality. We do not use third-party advertising cookies.

5. Third-party processors

We engage trusted third-party service providers who process data on our behalf under data processing agreements, including:

  • Payment service providers: Process card and digital wallet transactions. They operate under their own PCI-DSS-compliant privacy notices.
  • Email delivery services: Used to transmit order codes, receipts and support emails to your inbox.
  • Hosting and infrastructure providers: Store Platform data on servers protected by industry-standard security controls.

We require all third-party processors to maintain the confidentiality and security of your data and to use it only for the specific purpose for which it was shared.

6. Data retention

We retain order and transaction records for a minimum of 5 years to comply with accounting, tax and legal obligations. Account data is retained for as long as your account is active. Technical log data is retained for no more than 90 days, after which it is deleted or anonymised. You may request earlier deletion of your personal data, subject to the retention requirements described above.

7. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Restriction: Ask us to restrict processing of your data in certain circumstances.
  • Data portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at 邮箱：51faka@freemail.cool. We will respond within 30 days.

8. Children's privacy

The Platform is not directed at children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly. If you believe a child has submitted information to us, please contact us immediately.

9. Security measures

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include HTTPS encryption for all data in transit, hashed password storage, firewall protection and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. International data transfers

Your data may be processed on servers located outside your country of residence. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms, to ensure your data receives an adequate level of protection.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this Policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Policy.

12. Contact

For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: 邮箱：51faka@freemail.cool